Helpful Information
Cancellations
Please call the office 24 hours in advance to cancel appointments.
Late Policy
We are committed to prompt service, and will work very hard, barring emergencies, to stay on time. We may ask you to reschedule if you arrive for your appointment more than 10 minutes after your scheduled appointment. Always arrive 10 to 15 minutes early for an appointment to complete any paperwork associated with your visit.
Emergencies and On Call
If you have an emergency, such as chest pain, severe shortness of breath, severe headache or bleeding, call 911 or proceed directly to the nearest hospital emergency room. You can always call the office with any questions about acute medical problems after hours. If the physician is not in the office, the machine will direct you to leave a message for the physician on call and the answering system will page him. If the doctor on call does not answer your call within 30 minutes, please call the office again.
Records Releases
Please complete the Release of Information form, linked below, to obtain your medical records from your previous family physician and any specialists you may be consulting. Our practice privacy policy is available at the office for your review.
Medical Records Release Form - English
Medical Records Release Form - Spanish
Bill Pay
It's convenient to pay your bill online with Northwest Physicians' online bill pay system.
Pay My Bill